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FCC Alerts Consumers to 'One Ring' Call Back Scam



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Media Contact:

Will Wiquist, (202) 418-0509

will.wiquist@fcc.gov


For Immediate Release

  --

SCAMMERS LOOKING TO DEFRAUD CONSUMERS BY PROMPTING EXPENSIVE CALL BACK

Consumers Should Not Call Back Unknown Late-Night Callers Using the ‘222’ West African Country Code

 --

WASHINGTON, May 3, 2019—The Federal Communications Commission is alerting consumers to reported waves of “One Ring” or “Wangiri” scam robocalls targeting specific area codes in bursts, often calling multiple times in the middle of the night.  These calls are likely trying to prompt consumers to call the number back, often resulting in per minute toll charges similar to a 900 number. Consumers should not call these numbers back.


Recent reports indicate these calls are using the “222” country code of the West African nation of Mauritania.  News reports have indicated widespread overnight calling in New York State and Arizona.


Generally, the One Ring scam takes place when a robocaller calls a number and hangs up after a ring or two.  They may call repeatedly, hoping the consumer calls back and runs up a toll that is largely paid to the scammer.  


Consumer Tips:

  • Do not call back numbers you do not recognize, especially those appearing to originate overseas.

  • File a complaint with the FCC if you received these calls: www.fcc.gov/complaints

  • If you never make international calls, consider talking to your phone company about blocking outbound international calls to prevent accidental toll calls.

  • Check your phone bill for charges you don’t recognize.


Advances in technology allow massive amounts of calls to be made cheaply and easily.  In addition, spoofing tools make it easy for scammers to mask their identity. The FCC is working to combat scam calls with enforcement actions, a strong push for caller ID authentication, and support for call blocking tools.  Another key tool is consumer education like this alert and the FCC’s One Ring scam consumer guide: https://t.co/pROJ0ldMXv



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Media Relations: (202) 418-0500 / ASL: (844) 432-2275 / TTY: (888) 835-5322 / Twitter: @FCC / www.fcc.gov


This is an unofficial announcement of Commission action.  Release of the full text of a Commission order constitutes official action.  See MCI v. FCC, 515 F.2d 385 (D.C. Cir. 1974).





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5/03/2019

'One Ring' Phone Scam

For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back.

Every so often, your phone may ring once and then stop. If that happens to you, and you do not recognize the number, do not return the call. You may be the target of a "one-ring" phone scam.

One-ring calls may appear to be from phone numbers somewhere in the United States, including three initial digits that resemble U.S. area codes. But savvy scammers often use international numbers from regions that also begin with three-digit codes – for example, "649" goes to the Turks and Caicos and "809" goes to the Dominican Republic. Such scammers may often use spoofing techniques, as well, to further mask the number in your caller ID display.

If you call any such number, you risk being connected to a phone number outside the U.S. As a result, you may wind up being charged a fee for connecting, along with significant per-minute fees for as long as they can keep you on the phone. These charges may show up on your bill as premium services.

Variations of this scam rely on phony voice-mail messages urging you to call a number with an unfamiliar area code to "collect a prize" or to notify you about a "sick" relative.

How to avoid this scam

  • Don't answer or return any calls from numbers you don't recognize.
  • Before calling unfamiliar numbers, check to see if the area code is international.
  • If you do not make international calls, ask your phone company to block outgoing international calls on your line.
  • Always be cautious, even if a number appears authentic.

Filing a complaint with the FCC

If you are billed for a call you made as a result of this scam, first try to resolve the matter with your telephone company. If you are unable to resolve it directly, you can file a complaint with the FCC at not cost.

Filing a complaint with the Federal Trade Commission

If you feel that you are a victim of an international phone scam, you can file a complaint with the FTC.

Print Out

'One Ring' Phone Scam (pdf)



Source: https://www.fcc.gov/consumers/guides/one-ring-phone-scam




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